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Frequently Asked Questions

What is the online store's return policy?

You have the option to return the product(s) within 14 days after receipt. After cancellation you have another 14 days to return your product. Only the costs for returning from your home to the online store are at your own expense

What is return policy?

If you exercise your right of withdrawal, the sealed product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging.

What are your shipping costs and delivery times?

We offer free standard shipping. The total expected delivery time includes a processing time of 1-3 business days and a delivery time of 7-12 business days, depending on the destination.

What payment methods does the online store accept?

We accept payments via, Ideal, Visa, Mastercard, Maestro, Paypal, Shoppay. The available options will be displayed during the purchase process. See our payment policy for more information.